Trusted answers
Knowledge base
Write the answers your assistant can confidently send. Anything else is handed to a person.
Store hours & response time
Our studio is open Monday–Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 3:00 PM, local time. We are closed on Sundays. Online orders can be placed anytime.
Updated Aug 26, 2026
Pricing & custom orders
Everyday products range from $18 to $140. Seasonal gift boxes start at $48, and custom or corporate orders receive a tailored quote based on quantity, personalization, and delivery timing.
Updated Aug 26, 2026
Shipping & returns
Most in-stock orders leave our studio within 2 business days. Personalized items may need extra preparation time. If something is not right, contact us within 14 days of delivery and our team will help find a solution.
Updated Aug 25, 2026
Products & services
Harbor & Pine Co. offers curated home goods, seasonal gift boxes, and personalized sourcing for thoughtful gifts. Our current collections are available online, and our team can help with custom corporate or event orders.
Updated Aug 25, 2026